Your privacy is our priority. This policy clearly explains how limau77 collects, uses, stores, and protects your personal information as a member of our platform in Malaysia.
We invest in the latest data protection technologies so you can play with peace of mind, without worrying about your personal information being misused.
All data transmitted between your device and limau77 servers is encrypted using 256-bit SSL technology. This means your login credentials, financial details, and personal data cannot be intercepted or read by third parties in transit.
Only authorized personnel may access members' personal information, and only within the scope of their duties. All internal access is logged, monitored, and periodically audited to ensure there is no misuse from within the organization.
Your data is stored in data centers protected both physically and digitally. Our servers use high-level encryption, automated backups, and intrusion detection systems to keep your data secure and available at all times.
Limau77 has never and will never sell, rent, or trade your personal information to any third party for marketing or any other purpose without your explicit consent. Your data is not a commodity to us.
We use cookies only to enhance your browsing experience and personalise the content displayed to you. You have full control to manage or decline cookies through your browser settings at any time.
You are free to opt out of any marketing communications from limau77 at any time. Simply update your communication preferences in your account settings or contact our support team for a quick and straightforward opt-out process.
Limau77 (limau77.pro) takes our responsibility to protect every member's privacy seriously. This Privacy Policy is provided to explain clearly and transparently how we collect, process, store, and protect your personal information when you use limau77's services.
This document applies to all users of the limau77 platform, including visitors browsing our website, prospective members in the registration process, and active members with a registered account. By continuing to use the limau77 platform, you agree to the terms set out in this Privacy Policy.
This Privacy Policy should be read together with Terms and Conditions and Responsible Gaming Policy limau77. These three documents together form the complete agreement governing your use of our platform.
We are committed to complying with applicable data protection laws, including Malaysia's Personal Data Protection Act 2010 (PDPA). If you have any questions about how we handle your data, do not hesitate to contact our privacy team through the channels listed in the final section of this document.
Limau77 collects your personal information through several methods depending on your interactions with our platform. Below are the main categories of information we collect:
| Data Category | Example Information | Collection Method |
|---|---|---|
| Personal Identity | Full name, date of birth, identification card number | Registration form / KYC |
| Contact Information | Email address, phone number, residential address | Registration form / profile |
| Financial Data | Bank name, account number, transaction history | Deposit & withdrawal process |
| Technical Data | IP address, device type, browser, operating system | Automatically during browsing |
| Game Data | Game history, betting records, wins | Platform activity |
| Communication Data | Support chat logs, feedback | Customer Support Interactions |
Voluntarily provided information: This includes information you provided during account registration, profile updates, identity verification (KYC) processes, and any communications with our customer support team.
Automatically collected information: When you use our platform, our systems automatically record technical information such as your IP address, web browser type and version, operating system, visit time and date, pages visited, and your navigation patterns. This data is used for security, analytics, and platform improvement purposes.
Every piece of information we collect has a clear and lawful purpose. limau77 uses your data solely for the following purposes:
All data processing by limau77 is based on one of the following lawful grounds: your explicit consent, contractual necessity between you and limau77, a legal obligation, or the legitimate interests of limau77 that do not override your fundamental rights.
Limau77 does not sell or trade your personal information. However, in certain limited situations, we may share information with the following parties:
Trusted Service Providers: We work with carefully selected third-party partners to provide support services such as payment processing, identity verification, platform analytics, and cloud computing services. All partners are bound by strict confidentiality agreements and may only use your data for purposes we specify.
Authorities and Regulatory Bodies: limau77 will disclose required information to law enforcement, regulatory bodies, or enforcement agencies when mandated by law, court order, or to protect the legal rights of limau77 and other users.
Game Providers: To enable you to play games provided by third-party suppliers on our platform, the minimum required game data may be shared with those suppliers solely for the purpose of delivering that service.
Limau77 has never sold your data to advertisers or data brokers, does not share your financial information with unrelated parties, and does not use your data to build profiles that could be used against your interests.
Protecting your data from unauthorised access, accidental disclosure, and loss is among limau77's top priorities. We implement multi-layered security measures covering both technical and organisational aspects:
While we do everything we can to protect your data, account security also depends on your own actions. Always use a strong password, never share your login credentials, and keep your device updated with the latest security patches.
The limau77 platform uses cookies and similar tracking technologies to enhance your experience. Cookies are small text files stored on your device by your web browser. The following are the types of cookies we use:
| Cookie Type | Purpose | Duration |
|---|---|---|
| Essential Cookies | Required for core platform functions such as login sessions and security | Session / 24 hours |
| Preference Cookies | Save your personal settings such as language and display theme | 1 year |
| Analytics Cookies | Helps us understand how you use the platform for improvement purposes | 90 days |
| Marketing Cookies | Display relevant promotions and advertisements based on your interests | 30 days |
You can control and manage cookies through your web browser settings. Please note that disabling certain cookies may affect the functionality and user experience of the limau77 platform. Essential cookies cannot be disabled as they are required for the platform's core operations.
Limau77 retains your personal information only for as long as necessary to fulfil the purposes stated in this Privacy Policy, or as required by applicable law.
Active Account Data: For as long as your account is active and you are using limau77 services, we will retain all information necessary to fully provide those services to you.
After Account Closure: When you close your limau77 account, we will retain your data for the minimum period required by law — typically between five and seven years — to fulfill legal obligations related to financial records, taxation, and anti-money laundering compliance. Once the mandatory retention period ends, your data will be securely deleted.
In some cases, your data may be processed or stored outside Malaysia through our cloud service partners operating across various regions. limau77 ensures that any international data transfers are protected by agreements that comply with international data protection standards.
Under Malaysia's Personal Data Protection Act 2010 and international data protection principles, you have the following rights regarding your personal information held by limau77:
You have the right to request a copy of the personal information we hold about you at any time.
You may request the correction of any inaccurate or outdated personal information in our records.
In certain circumstances, you may request that we delete your personal information, subject to our legal obligations.
You have the right to object to the processing of your data for direct marketing purposes or in certain other circumstances.
You may request a copy of your data in a machine-readable format for transfer to another service.
You may request that we restrict how we process your data in certain circumstances provided for by law.
To exercise any of the above rights, please contact our privacy team via the support email stated at the end of this document. We will endeavour to process your request within 30 business days. In complex cases, this period may be extended with prior notice to you.
The limau77 platform is strictly for adult users aged 18 years and above. We do not intentionally collect or process any personal information from individuals under the age of 18.
If you believe we have inadvertently collected information from a minor, please contact us immediately. We will take prompt action to delete that information from our records and close the relevant account without delay.
The limau77 registration process requires age and identity verification through a strict KYC procedure. This includes verification of official identity documents confirming that the applicant is a qualifying adult eligible to use our online gaming platform. We encourage parents and guardians to monitor their children's online activities and use appropriate parental control software.
Limau77 reserves the right to update or modify this Privacy Policy from time to time to reflect changes in our practices, new legal requirements, or service improvements. All changes will take effect immediately upon publication of the latest version on our website.
For significant and material changes, we will provide advance notice via your registered email or in-account notification at least 14 days before the changes take effect. This gives you sufficient time to review the changes before they are enforced.
The "Updated" date shown at the top of this page indicates when this Privacy Policy was last reviewed. We recommend checking this page periodically to ensure you are always aware of the latest terms.
By continuing to use the limau77 platform after changes take effect, you are deemed to have accepted and agreed to the updated Privacy Policy terms. If you do not agree with the changes, you have the right to close your account before the changes take effect.
If you have any questions, concerns, or complaints regarding this Privacy Policy or how we handle your personal information, the limau77 privacy team is ready to assist you.
Send your privacy enquiries to:
[email protected]
We will respond within 2 business days.
Contact our customer support team, available 24 hours a day, 7 days a week via live chat on the limau77 platform.
We take every privacy inquiry and complaint seriously. If you are not satisfied with our response, you have the right to file a complaint with the Malaysian Communications and Multimedia Commission (MCMC) or the relevant regulatory authority in your country.
Register your limau77 account today and enjoy a safe, transparent, and responsible online gaming experience. Your data is protected, your privacy respected — always.